Previous Article Next Article NatWest staff morale on the up after RBS takeoverOn 12 Feb 2002 in Personnel Today Comments are closed. The Royal Bank of Scotland has boosted staff morale at recently acquiredNational Westminster Bank, according to an annual staff survey. Neil Roden, RBS group HR director, said the survey shows that efforts toimprove staff satisfaction in the aftermath of the takeover have provedeffective. The survey reveals 58 per cent are satisfied in their jobs, up from 44 percent the previous year – higher than the national average for financialservices of 48 per cent. Roden believes one of the reasons for a rise in morale is an improvedbenefits package and incentive scheme, which the 30,000 NatWest staff haveaccess to. All RBS staff are included in the firm’s bonus plan and have anoption to join an outsourced benefits package, which offers services fromhealth and life insurance, childcare, and car and computer deals. Roden said HR had played a key role in ensuring all staff were kept informedabout developments during and after the takeover process. The company usesvideo briefings to inform staff about announcements, such as its financialresults. Across the company, 75 per cent of its 105,000 employees completed thesurvey compared to a take-up rate at NatWest before the takeover of 35 percent. “In two years we have doubled the amount of NatWest staff respondingto the survey,” he said “The results are very positive, I didn’t expect it [NatWest] toturnaround so easily.” Roden said the group outperforms other UK companiesin its sector and is looking to benchmark itself against the best worldwide. By Quentin Reade Related posts:No related photos.