Compliance: Analysis of DOD’s latest MLA guidance

first_imgThe Department of Defense published CUNA-requested guidance pertaining to the Military Lending Act last week. This new interpretive rule amends the guidance in three of the 19 questions and answers presented by DOD in August, and it clarifies a fourth issue not addressed in the August guidance.CUNA’s CompBlog examines the changes in detail. Areas covered in the new guidanceinclude:Purchase-money vehicle loansThe new guidance clarifies that whether a purchase-money loan loses its exemption from the MLA depends on what is financed.Generally, financing costs that are related to the collateral’s purchase will not eliminate the loan’s exemption from the MLA rule, but a loan that finances a credit-related product or service is not eligible for the exemption. continue reading » 10SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblrlast_img read more

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Does your mobile app need a facelift?

first_img 6SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr,Steve Maloney Steve Maloney is president/CEO of Sync1 Systems, has more than 20 years of experience in the Information Technology field in addressing issues specific to the financial services industry.  Prior … Web: https://www.sync1systems.com/solutions Details Make Your Mobile Banking App Convenient . . . And, Customers Will Spread the WordWhen you set up your lending suite of services, if you’re finding that there are features you’re missing, consider upgrading your loan origination software. Loan origination system software like Sync 1 provides credit unions with smartphone integration to increase membership and lending (auto loans). Members can access the best rates in real-time and make informed loan decisions. Here’s how they helped Neighbors Federal Credit Union in Baton Rouge.Ultimately, as consumers are accustomed to shopping instantly and conveniently from their smartphones, they want to bank the same way. Hence, your mobile app shouldn’t lag behind. Optimize your app with clean images, big CTA buttons, loan calculators and account features. With digital mobile app solutions that include automation, AI, and other tech advances, banking is becoming not just smarter but more convenient. As Logix’s CIO Eduard Chuang pointed out, “We truly aim to provide the best possible banking experience that our members can have.” And, when members are happy, they’ll access more features confidently and will share their experiences with others. And, that’s a win-win for everyone. Well, Domo arigato Mr. Roboto! Picture this. You’re standing in what looks like an endless line at your credit union during your lunch break. It’s dusty and dark. The posters are outdated. Chicago’s “If You Leave Me Now” is playing in the background. You can see that only one teller is working and she’s in no hurry. It’s been almost 45-minutes and you’ve barely moved. You step out of line to fill out your deposit slip with the pen chained to the desk. Then, as you get back in line, you hear, “Next”, but you head for the exit instead. As you’re walking out, you hear the faint sound of Chicago playing in the distance… “Baby, please don’t go. You’ll take away the biggest part of me”. But, you know it’s time.A problem some credit unions have is outdated services and mobile apps that are lacking key features and are just “blah”. They don’t realize small, simple changes can bring their services up-to-date and dramatically increase ROI. So, let’s take a look.Logix – Smarter Banking: It’s Convenient Banking that’s Connecting with MembersIf you haven’t heard about Logix Federal Credit Union, founded in 1937, they’re located in California and transforming the digital member experience. From engaging online and brick-and-mortar customers to making banking convenient, friendly and positive experiences, here are a few takeaways if you’re interested in digital transformation for your mobile apps.Background InformationWith 400+ positive Yelp reviews, Logix is ranked 4.5 stars. Customers LOVE them and are VERY receptive to their brand.A few key points about Logix:As of March 20, 2020, Logix FCU had $6.29 billion in assets, $1.76 billion in loans and a 15.98 net worth ratioIncreased it’s member base by 89% and Forbes Magazine named them Number One Credit Union in CaliforniaThe credit union has just over 207,000 members, 740 full-time staff and 4 part-time staff.Logix is open online 24-hours and accessible from smartphones, tablets and computers.What distinguishes Logix from other credit unions are the new technologies they implemented to reach younger audiences (millennials, online members). The Logix app includes a clean, easy-to-navigate, user-friendly interface and it integrates across mobile. Logix has a strong presence online and on social media.So, what is it that Logix is doing that you can benefit from? Let’s take a look.Data Analytics, Marketing and Promotions“We already have a really great member experience, especially in our branches, and so we’re driven by wanting to make our members feel welcomed, significant, and engaged. What we’re trying to do is take that feeling and replicate it across other channels: on our website, within online banking, and throughout our mobile app.” Anna Fonseca, CEO, LogixData Analytics To stay on top of digital banking changes, Logix implemented a new business intelligence and data analytics department. This department is crucial to gathering key insights and useful data on members and staff. The data is shared with artificial intelligence (AI) and machine learning products that can provide special reporting on specific member behaviors. Hence, all that new technology can help Logix harness data they need to improve user experiences.  But, it doesn’t stop there.Marketing and PromotionsLogix is personable and convenient. Logix uses a tiny robot named Robix. He’s displayed on various landing pages and might be driving a car to promote auto loans or holding up a heart around Valentine’s Day. Hence, ads make members smile while highlighting added savings and marketing is attractive. Logix clearly identifies with members.Promotions, marketing and other convenient features include:Promotions that identify with families and communities like Name the Logix Robot and Decorate your Halloween pumpkin like the Logix robotOffers customers can’t refuse (to increase conversions) like Open a new account and receive $150, $50 for Auto Loan Referrals and Get up to $2,000No surcharge fees at their 30,000 ATMs and overdraft protection with courtesy payFinancial education to learn about money management skillsRisk-based, auto, participation and indirect loansConvenient loan and savings calculators, e-statements, remote deposit captures and mobile paymentsLanding Pages, Images, CTAs and ColorsLogix has a clean interface on their landing pages. The background isn’t harsh and the soft orange color is inviting. They also limit the amount of text with each ad. Logix uses the appropriate font sizes and large call-to-action (CTA) buttons to help members navigate pages.Images are consistent with their brand and usually only include the Logix robot and bold colors that display ads. Some pages include reviews and feedback with large images to help members feel confident when accessing the site.For credit unions that want to take a similar approach, Neil Patel suggests:Use customer reviews to show transparency…About 92% of consumers read reviews before making a purchase. Neil says to put testimonials everywhere, not just on a dedicated page that members may have trouble accessing.Support customers – Even in hard times…The COVID-19 update (above) lets members know the credit union is there to assist them. And, they can click on a simple link to find support and financial services (without having to come to a branch and stand in line).Limit information on the screen display area…Instead of lengthy applications, limit what’s shown. Remember, members are busy and they’re banking from their phones. A few CTA buttons can make it easier for them to get the information they need.Other ways to clean up your app include removing carousel banner ads. Clark’s shoe company did this after their A/B test and increased conversions by 17.5% while bounce rates fell 16%.Include high-quality images…As more people are online, they can choose where to shop and bank. Make your app visually appealing to them. Website design drives about 94% of traffic. Clean images can also reduce bounce rates – so always check your analytics.Next, don’t be afraid to pay more for staged images instead of generic stock images that people have seen before. Increasing your authenticity can improve your brand. Take a look at Logix’s image below for Advice and Planning. Again, the images are large and clear while the text is minimal.Limit landing page lengths (enough scrolling already!)…Creating a longer landing page doesn’t always mean consumers will stay on the page. It might confuse them if all you’re asking for is an email address, for example. Keep the content simple for better results.To test this, monitor your email signup page, a CTR to your blog page and a visits services page. Consider a company like Marketo for marketing automation. They provide short-form templates to reduce unnecessary scrolling.Banking and Loan Products, Education Center and Online SupportAnother area where Logix makes banking convenient is with its education center, shown above as Advice and Planning. And, for credit unions this is important.Your education center is a self-help area where members and applicants can have their questions answered. If you don’t have an education center or knowledge base, consider setting one up for your app. It might include YouTube videos, help topics, common questions, top articles, blog posts and tutorials about products and services.Check out Hubspot’s resource center and knowledge base options to personalize your pages and make them engaging.A few additional tips:Make it easy for customers/members to find solutions to routinely asked questions.Include a search bar option for questions not immediately viewable.Include chat and text options that can work with machine learning and AI. This should be available 24-hours a day. You can automate this feature through your software and it will free up humans so they can help members who come into your brick-and-mortar locations.Keep your content fresh, relevant and minimal.Monitor searches with Google Analytics. You’ll know the topics you’re missing and can make the necessary changes.Optimize your loan origination app across mobile devices. Instead of taking a website and trying to convert it into a mobile app, start a new app that’s optimized for mobile devices and social media.last_img read more

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Indiana has 10th Most Overworked Police

first_imgBATESVILLE, Ind. — A new report published by SafeWise, places the state of Indiana at number 10 on the list of the Top 10 States with the most overworked Police Officers.According to the report, as of 2014, there is one police officer for every 294 people in the state. In 2014 each police officer had to handle an average of 13.76 violent and property crimes.There are nearly 12,000 officers in Indiana, and they had to share the load of 435,298 total crimes.Everyone at WRBI would like to thank our officers, dispatchers, paramedics, EMT’s, and firefighters for everything they do to keep our communities safe.last_img read more

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The Latest: Browns to showcase training camp online

first_imgHe worked at TV Globo and its cable channel Sportv, which confirmed his death during one of the programs he hosted. Rodrigues also worked in several other Brazilian networks, including ESPN.___The Atlanta Falcons have selected their 40-member cheerleaders squad following their first virtual tryouts.Due to the coronavirus pandemic, the 38 women and two men earned their spots in online tryouts. The results were announced on Monday night on a livestream on the Falcons website. Canady signed a one-year contract with the Cowboys after splitting the 2019 season between the New York Jets and Baltimore. The Ravens drafted Canady in the sixth round in 2016.Guidry had 827 yards receiving and eight touchdowns in two seasons at Mississippi State after playing two years of junior college. He faced long adds to make the roster at a position that includes Amari Cooper, who signed a $100 million contract in the offseason, third-year man Michael Gallup and first-round pick CeeDee Lamb.___The Jacksonville Jaguars have placed starting right tackle Jawaan Taylor and first-year offensive lineman Ryan Pope on the team’s reserve/COVID-19 list.Taylor, a second-round pick from Florida last year, started all 16 games as a rookie. — John Wawrow reporting from Buffalo. New York.___Iowa has paused its men’s basketball workouts for 14 days after two players tested positive for COVID-19, the school announced Tuesday.Iowa’s protocol requires individuals who test positive to be in isolation and for people who might have been exposed to someone with the virus to be quarantined.Last week, Michigan State suspended football workouts and players began a 14-day quarantine after a staff member and player tested positive. Cannon is a cancer survivor and Vitale has a young family and doesn’t want to risk exposing them, according to the sources. ___Two people with direct knowledge of the decision have confirmed to The Associated Press that Buffalo Bills starting defensive tackle Star Lotulelei is voluntarily opting out from playing this season.The people spoke to The AP on the condition of anonymity because the team has not revealed this information as players reported for the start of training camp Tuesday. The NFL Network first reported Lotulelei’s decision earlier in the day.The 30-year-old Lotulelei has seven years of NFL experience and was entering his third season with the Bills. He has two years remaining on his contract, which will now run through 2022. The team will launch “Browns Live: Training Camp,” on Aug. 14. The online site will give fans “an up-close and personal look at camp.” The two-hour show will be broadcast on all the team’s social media platforms and show clips from practice and interviews with players, coaches and alumni. The Browns are coming off a 6-10 season that didn’t go as planned, but there is excitement around an unproven but talented team, which recently signed star defensive end Myles Garrett to a long-term extension. Cleveland began in-taking veteran players on Tuesday. Quarterback Baker Mayfield has already cleared NFL protocol on the coronavirus and was permitted in the training facility.___Austin’s public health authority said the city was “caught a little off guard” by the recent announcement by Texas that the school planned to allow 50% stadium capacity at Longhorns football games this fall. Tuesday’s announcement follows news last week that 11 men’s and women’s tournaments planned for later this year in China were scrapped.That included the WTA Finals.As of now, women’s tennis is scheduled to resume next week in Palermo, Italy.___The Minnesota Intercollegiate Athletic Conference has moved most fall sports until the spring, including football. The Atlanta Falcons have placed rookie safety Jaylinn Hawkins on the team’s reserve/COVID-19 list.The announcement came after coach Dan Quinn earlier said all rookies had negative tests. Hawkins, a fourth-round pick from Cal, could have tested negative and be placed on the list after exposure to the coronavirus. Teams are not allowed to disclose if a player is in quarantine.Quinn said the coronavirus outbreak with the MLB’s Miami Marlins was a topic of discussion as veteran players arrived for training camp on Tuesday and began their testing. He said no player has discussed opting out.___Veteran cornerback Maurice Canady and undrafted rookie receiver Stephen Guidry have opted out of playing for the Dallas Cowboys this season because of the coronavirus pandemic. Chato Hendrix, director of the cheerleaders, said the group was disheartened at first to have to go completely virtual, but like the rest of the world had to adapt.Hendrix says the virtual tryouts made it possible for out-of-state applicants to compete for spots without having to travel to Atlanta. This is the first time since 1989 the Falcons have had male cheerleaders.___Ball State has filled one of three open dates on its football schedule by announcing plans to open the season Sept. 12 at Iowa State of the Big 12. The member schools are Kean, Montclair State, New Jersey City, Ramapo, Rowan, Rutgers-Camden, Rutgers-Newark, Stockton, The College of New Jersey, and William Paterson.___Brazilian TV host Rodrigo Rodrigues has died at age 45, two weeks after contracting COVID-19. A fan favorite for his humorous style leading sports programs, Rodrigues was hospitalized on Saturday in Rio de Janeiro after feeling nausea and disorientation. Doctors found he had a cerebral venous blood clot, one of the possible bodily responses to an infection by the new coronavirus. Rodrigues had surgery on Sunday and was in an induced coma. July 28, 2020 The Latest: Browns to showcase training camp online ___ Ohio State will limit home crowds to about 20,000 and prohibit tailgating if the football season is played this fall.Fans inside Ohio Stadium will be required to wear masks and observe social distancing to help stem the spread of the coronavirus pandemic. Concessions will be limited.The traditional “Skull Session” pregame pep rallies at St. John’s Arena will not be held.Athletic director Gene Smith informed season-ticket holders of the new rules in a letter Tuesday, first reported by Cleveland.com. French sports minister Roxana Maracineanu says the decision was taken because France has seen an increase in coronavirus cases recently.But Maracineanu adds that local officials will have the authority to increase the capacity at some events from Aug. 15 if they can obtain special dispensation and observe strict health and safety protocol.Only 2,805 fans attended the French Cup final between Paris Saint-Germain and Saint-Etienne last Friday but the number was low because Saint-Etienne fans did not use their allocation of 900 seats at Stade de France.PSG faces Lyon in the League Cup final at the same stadium on Friday.___ Associated Press center_img Coach Mike Vrabel announced that move Tuesday at the end of a 40-minute video conference call with reporters. The Titans drafted offensive lineman Isaiah Wilson with the No. 29 pick overall out of Georgia, and Wilson remains the one member of their six-man draft class that has yet to agree to a contract. Wilson is expected to compete for the right tackle job that came open when Jack Conklin signed with Cleveland in free agency.Vrabel also said linebacker Jayon Brown will start training camp on the physically unable to perform list.The Titans so far have had one player opt out. Undrafted rookie free agent Anthony McKinney is an offensive lineman out of Texas Christian. Vrabel confirmed McKinney informed the coach and general manager Jon Robinson of his decision. Vrabel says he has not heard nor talked to other Titans who might choose to opt out and is waiting until players make the best decision in the interest of themselves and their families. The official start of the season had been Labor Day weekend, with a few games scheduled for Aug. 29. That was before the coronavirus pandemic put the season in peril and schedules were remade to deal with potential disruptions of COVID-19. Some schools and conferences are working on delaying the start of their football seasons while others are trying to get a head start. Kansas and Oklahoma from the Big 12 have both recently moved up their opening games against FCS opponents to Aug. 29.___The Summit League is pushing back the start of fall sports to Sept. 23 due to concerns about the coronavirus pandemic.The conference’s president’s council agreed to delay championship seasons for men’s and women’s soccer, volleyball and cross country. Non-championship segments for golf and tennis, along with non-traditional seasons for softball and baseball also were pushed back. Soccer and volleyball will have conference-only schedules.___A women’s professional tennis tournament that was supposed to be played in Tokyo in November has been canceled because of the coronavirus pandemic, the latest event scratched from the sport’s calendar.The Toray Pan Pacific Open already had been postponed from September because of the COVID-19 outbreak that has put the WTA and ATP tours on hold since March.Two-time Grand Slam champion Naomi Osaka won that title last year. More AP sports: https://apnews.com/apf-sports and https://twitter.com/AP_Sports The guidelines limit capacity of the 105,000-seat stadium to 20%.-Mitch Stacy reporting from Columbus, Ohio___The New Jersey Athletic Conference announced the suspension of all fall sports because of the coronavirus pandemic. The conference of Division III schools will explore the possibility of playing fall sports in the spring. The fall sports include football, women’s soccer, men’s soccer, field hockey, women’s volleyball, women’s tennis, women’s cross country, and men’s cross country. The MIAC joined the majority of its NCAA Division III peers, postponing competition in cross country, football, soccer and volleyball. Tennis teams will be permitted to compete against conference opponents this fall in accordance with campus, state, NCAA and MIAC health directives. That sport is deemed low risk for coronavirus transmission.Training, practice and other team activities will be permitted in the postponed sports, in compliance with the virus-related guidelines.The biggest impact of the MIAC’s move will be on the football game between league powers St. John’s and St. Thomas, rivals who first played in 1901 and have faced off 89 times in the sport. This year’s game, which was scheduled for early November at U.S. Bank Stadium, the NFL home of the Vikings, could be the last ever with the impending move by St. Thomas to the FCS level after being booted from the MIAC for competitive reasons.___The Tennessee Titans have placed their top draft pick on the COVID-19/reserve list. ___A person familiar with the situation says New England Patriots linebacker Dont’a Hightower has decided to opt out of the 2020 season. Hightower’s decision was made out of concern for the health of his fiancée and child, who was born earlier this month, the person said. The person spoke to The Associated Press on condition of anonymity because the Patriots have not announced the decision. ESPN was the first to report the move. Two other people told the AP that starting right tackle Marcus Cannon and fullback Danny Vitale have also chosen to sit out the season, citing health concerns. Share This StoryFacebookTwitteremailPrintLinkedinRedditThe Latest on the effects of the coronavirus outbreak on sports around the world:___The Cleveland Browns are doing all they can to give their fans a look at their training camp, which is closed to the public due to the COVID-19 pandemic. The game replaces a previously scheduled date for the Cardinals at Michigan and the annual rivalry game at Iowa for the Cyclones. Both games were wiped out when Big Ten officials said they would play a conference-only schedule.Ball State also had its Sept. 3 season opener against Maine and a Sept. 19 trip to Indiana canceled earlier this month. The Big Ten games reportedly cost the Cardinals about $1.7 million in guaranteed money.Ball State is still scheduled to host Wyoming on Sept. 26 in its second game of the season before heading into Mid-American Conference play.___Real Madrid says forward Mariano has tested positive for the coronavirus. The announcement came as the team returned to practice ahead of its Champions League match against Manchester City on Aug. 7. Real Madrid lost at home 2-1 in the first leg of the round-of-16 series.Madrid says Mariano was in “perfect health condition” and was following health protocols.The entire Madrid squad was tested for COVID-19 on Monday. The players had been on a break of almost 10 days after winning the Spanish league title.___The French government has maintained a maximum capacity of 5,000 fans in stadiums until the end of August amid the coronavirus pandemic. Travis County Interim Health Authority Dr. Mark Escott spoke with county commissioners Tuesday, and said it’s hard to imagine allowing a crowd of any size watch a game.Texas Athletic Director Chris Del Conte wrote season ticket holders last week about plans to allow about 50,000 fans at Darrell K Royal-Texas Memorial Stadium, even as the state of Texas remains a national hot spot in the coronavirus pandemic.Escott says having that many people in one place is a bit of a reach right now.School officials have noted the 50% limit is currently allowed under statewide rules.___ The COVID-19 list is for a player who tests positive for coronavirus or has been quarantined after being in close contact with someone infected. NFL teams are not allowed to disclose whether the player is in quarantine or is positive for COVID-19.Jacksonville also removed rookie fullback Connor Slomka from the team’s active/non-football injury list after he passed his physical.___The NCAA is allowing all major college football teams to begin their seasons as early as Aug. 29. The association confirmed that the football oversight committee had requested a blanket waiver to permit any school to push up the start of its season to the so-called Week Zero.last_img read more

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Ugbade Faults Leicester’s Underuse of Iheanacho’s Potentials

first_imgHowever, the 23-year-old is yet to reach his potential at King Power Stadium.Nigerian football great, Ugbade – who worked with Iheanacho as assistant coach of the Nigeria U17 and U20 teams, believes the wrong approach is being taken with the star.“Iheanacho’s coaches must know how best to use him,” he told Goal.com at the weekend.“He is not an outright striker but he can play behind the main striker to provide assists while scoring goals.“Myself and Manu (Garba) know him very well and we know what he is capable of doing. All he needs now is getting regular playing time to get himself back into the game.”For Ugbade, learning different roles could be demanding for any young player, nevertheless, he suggests the Super Eagle will bounce back if he gains regular playing time at East Midland.“I don’t think he has actually done badly knowing that he is from Nigeria – where developmental football is not so strong– and going to Manchester City where he was able to hold his own among some of the biggest names in world football,” he continued.“At Leicester City, it took him almost a season to blend in because at Leicester, their style of football is much quicker than where he was coming from.“Those of us who know Iheanacho understand that he is not a fast player but a highly intelligent player, trust me, he will continue to improve and score goals if he gets regular playing opportunities.”He added: “Before English football was suspended due to Covid-19, he got some goals and you will agree with me that he has greatly improved – a far difference from the time he joined the club.“I can only hope that by next season, he gets his feet completely right and continues to deliver.“For those writing him off, it is so early because I can tell you for free that his future is extremely bright because he has not started yet.”So far this season, Iheanacho boasts eight goals across all competitions for Brendan Rodgers’ men, with three of them coming from the English top-flight.Sports Minister Applauds IOC on Extension of Tokyo 2020 QualifiersShare this:FacebookRedditTwitterPrintPinterestEmailWhatsAppSkypeLinkedInTumblrPocketTelegram Kelechi Iheanacho Former Golden Eaglet captain and coach, Nduka Ugade, yesterday insisted that Nigerian striker, Kelechi Iheanacho, will continue to struggle at Leicester City because the forward is not being played in his best position.Iheanacho’s struggles for dependability at Leicester City are down to the Premier League outfit playing him out of position, according to Ugbade.The Foxes were labelled to have pulled off quite a coup when winning the race for the Nigerian from Manchester City.last_img read more

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